Last updated: June 2026
Audioström AS respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how it is used.
Audioström AS is a software company based in Norway. We develop and distribute audio software products, including LiveProfessor.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the support page on our website.
Our website uses Google Analytics to help us understand how visitors use the site and to improve our services.
Google Analytics may collect information such as IP address, browser type, device information, and pages visited. Where required by law, analytics cookies are only used after obtaining your consent.
When you purchase our software, we may receive information necessary to manage your license and provide support, including:
Payments are processed by Paddle and other authorized resellers. Audioström does not receive or store your payment card details.
LiveProfessor requires software activation and periodic license validation.
During activation and validation, the software may transmit:
This information is used solely for software licensing, activation, fraud prevention, and license management.
Machine identifiers are stored as part of the licensing system and may be removed upon request, subject to licensing requirements.
LiveProfessor does not collect usage analytics, feature usage statistics, project contents, or telemetry about how the software is used.
The software may communicate with Audioström servers for:
When a thumbnail image is not available, users may choose to contribute a generated thumbnail to the shared plugin thumbnail database.
Thumbnail contributions are entirely optional and are submitted anonymously. Only the image and the associated plugin identifier are transmitted. No personal information is included in these submissions.
Submitted images may be reviewed before being added to the public thumbnail database.
When you contact Audioström through the support system, chatbot, email, or other support channels, we may collect the information you provide in order to respond to your request and provide technical support.
Support services may be provided using third-party platforms, including Intercom and Zendesk.
We use personal information to:
We do not sell personal information to third parties.
Where applicable under the GDPR, we process personal data based on:
We retain customer, licensing, and purchase information for as long as necessary to:
Users may request deletion of personal data where applicable. Certain information may need to be retained where required by law.
Audioström stores and processes data using service providers located within the European Union where possible.
We use Cloudflare and other infrastructure providers to operate our services securely.
We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
Depending on your location and applicable law, you may have the right to:
To exercise any of these rights, please contact us through the support page on our website.
Our services may rely on third-party providers, including:
These providers process data according to their own privacy policies and applicable legal obligations.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.